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📣全館台灣本島滿3000免運 ( 取貨付款不適用)

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Service Policy

Scrappykoko Store Membership Terms of Service

The Scrappykoko Store Membership Service (hereinafter referred to as "Membership Service") is provided by Scrappykoko Co., Ltd. (hereinafter referred to as "the Company"). All users of the Membership Service (hereinafter referred to as "Members") should carefully read the following terms and conditions. These terms and conditions are established to protect the interests of the Membership Service provider and all users, and constitute a contract between the user and the Membership Service provider. When a user completes the registration process or starts using the services of this website, it is deemed that the user has fully understood and agreed to all the terms of this service agreement:

I. Description and Consent to Terms

  1. When a Member completes the registration process on the Scrappykoko Store website (www.scrappykokostore.com.tw) (hereinafter referred to as "this website") or starts using the services of this website, it indicates that they have read and agreed to accept all the contents of this website's service terms.
  2. Scrappykoko Store reserves the right to modify or change the contents of this service agreement at any time. The revised terms will be posted on this website and will not be individually notified to Members. Members are advised to pay attention to such modifications or changes at any time. Members' continued use of the services of this website after any modification or change will be deemed as understanding and agreeing to accept such modifications or changes.
  3. If you do not agree with the amendments or updates mentioned above, or do not accept any provision of this service agreement, you should immediately stop using the services of this website. Members agree that the rights and obligations arising from using the services of this website may be expressed in electronic documents.
  4. To ensure the protection of Members' personal data, privacy, and consumer rights during transactions, Members' personal data will be used in accordance with the Personal Data Protection Act, Article 8, as follows:
  • Purpose of Collection: The purposes of collection include marketing, consumer, and customer management and services, online shopping, and other e-commerce services, as well as surveys, statistics, and research analysis (legal specified purpose codes: 040, 090, 148, 157). The Company collects personal data through the process of joining as a Member or conducting transactions.

  • Categories of Personal Data Collected: Personal data collected by Scrappykoko Store on the website include: (1) C001 Identifiable individual: such as Member's name, address, phone number, email, etc. (2) C002 Identifiable financial details: such as credit card or financial institution account information. (3) C011 Personal description: such as gender, date of birth, etc.

  • Period, Area, Target, and Method of Use: (1) Period: Until the Member requests to stop using or the website ceases to provide services. (2) Area: The personal data of Members will be used within Taiwan. (3) Target and Method of Use: The collected personal data of Members will be used for Scrappykoko Store's Member management and customer management functions, as well as for identity verification, financial services, logistics services, marketing, and advertising. Examples include: a. Automatically displaying Member information on pages when using various services provided by Scrappykoko Store. b. For transaction purposes: when Members reserve, bid, purchase, participate in prize draws, or engage in other transactions regarding goods or services, including delivery of goods, provision of services, payment of prices, responding to Member inquiries, and other necessary business to complete the transaction. c. Advertising or marketing: providing Members with various information such as e-magazines, through email, mail, phone, etc., related to the services. Personalizing content or advertisements based on customer attributes or purchase records, analyzing service usage, developing new services, or improving existing services. Contacting Members regarding surveys, events, message boards, or other service-related matters. d. Responding to customer inquiries: responding to inquiries from Members via email, mail, online messages, fax, phone, or other direct or indirect contact methods. e. Other incidental matters: using personal data necessary for Scrappykoko Store to provide services related to the purposes mentioned in items a to d. f. Providing information to individual service providers: when Members reserve, bid, purchase, participate in prize draws, or apply for other transactions regarding goods or services from service providers, Scrappykoko Store may provide personal data to service providers as necessary for the transaction, and the service providers are responsible for managing the personal data. Scrappykoko Store will impose obligations on service providers to handle personal data in accordance with privacy protection principles, but cannot guarantee their compliance. For detailed content, please contact the individual service providers. g. Other: personal data may also be used for purposes other than those specified above when providing individual services. The key points will be stated on the webpage of the individual service.

  • Members' Rights Regarding Personal Data: Members whose personal data is collected by Scrappykoko Store have the following rights under the Personal Data Protection Act: (1) To inquire or request access. (2) To request a copy. (3) To request supplementation or correction. (4) To request the cessation of collection, processing, or use. (5) To request deletion. Members who wish to exercise the above rights can contact Scrappykoko Store customer service to apply.

  • Please Note! If you refuse to provide the necessary information required for membership, you may not be able to enjoy the full services or be completely unable to use the services.

II. Member Registration

Members agree to the following:

  1. Provide accurate and up-to-date personal information during the registration process, and do not register as a Member using another person's name. Each Member can only register one account and cannot register multiple accounts.
  2. Continuously update personal information to ensure its accuracy and receive the best services from this website.
  3. If any incorrect or false information is provided, or if instructions are not followed, or necessary information is lacking, or if duplicate accounts are registered, Scrappykoko Store reserves the right to suspend or terminate the Member's account without prior notice and refuse the Member's use of the services of this website.

III. Personal Data Protection Statement

Personal data obtained through Member registration, participation in activities, or transactions are protected and regulated by the "Privacy Policy" and the Personal Data Protection Act.

IV. Member Account and Password

  1. When registering as a Member of this website, a specific account and password will be set as the identity for accessing the website. Maintaining the security of the account and password is the responsibility of the Member. Any actions taken using the account and password, whether entered by the Member or not, are deemed to be used by the Member, and the Member is fully responsible for all actions taken using the account and password.
  2. Members agree to the following:
    • Notify the Company immediately if the account or password is stolen or if any security issues occur.
    • Log out of the account after each use of the services. If sharing a computer with others or using a public computer, close the browser window when leaving.
    • The account, password, and related rights are for the Member's personal use only and cannot be lent, transferred, or shared with others.
    • The Company is not responsible for any damage caused by account or password theft, improper use, or other situations where the Company cannot identify whether the user is the Member.

V. Members' Obligations and Commitments to Legal Use

Members agree not to use the services of this website for any illegal purposes or in any illegal manner and commit to complying with the relevant laws of the Republic of China and all international internet usage conventions. If a Member is a user from outside the Republic of China, they also agree to comply with the laws of their country or region. Members agree and guarantee not to use the services of this website to engage in activities that infringe on the rights of others or violate the law, including but not limited to:

  1. Posting or transmitting any false, defamatory, insulting, obscene, indecent, threatening, offensive, or illegal text, images, or any form of file.
  2. Posting, transmitting, or sending unsolicited emails, illegal or unauthorized messages, and advertisements that infringe or damage the reputation, privacy, trade secrets, intellectual property rights (trademarks, copyrights, patents), and other rights of Scrappykoko Store or others.
  3. Violating confidentiality obligations under the law or contract.
  4. Impersonating others to use the services of this website.
  5. Transmitting or spreading computer viruses, backdoor programs, or software that affects the normal operation of the website or other users' computers.
  6. Engaging in unauthorized commercial activities without prior authorization from Scrappykoko Store.
  7. Other activities that do not conform to the intended use of the services provided by this website or are deemed inappropriate by Scrappykoko Store for legitimate reasons.

VI. Transaction Behavior

  1. When Members use this website for transactions, they should confirm the quantity and price of the goods based on the mechanism provided by Scrappykoko Store.
  2. Scrappykoko Store reserves the right to cancel the shipment before confirming the shipment when Members order goods from this website.
  3. If a Member arbitrarily returns or exchanges goods, cancels an order, or engages in any behavior that Scrappykoko Store deems inappropriate and causes operational inconvenience or damage to Scrappykoko Store, Scrappykoko Store may refuse the transaction or cancel the Member's qualification based on the situation. If the ordered goods fall under the following circumstances:
    • Pre-ordered goods.
    • Goods displayed as out of stock.
    • Goods are